Suffolk Carers Matter is more than just the people who are directly part of the organisation. It is every unpaid carer in the county, every loved one that relies on them for care and support, every organisation and group that helps to make the lives of carers and families easier. It is the professionals who work to make the lives of carers better. It is every person in the community who wants to help, however they can, to contribute to a better life for carers doing an amazing role.

We want to make the lives of every unpaid carer in Suffolk the best it can possibly be. To support them and their mental and emotional health, to make sure they are getting the best possible support and advice and to help ensure their experience as a carer is as positive as can be.

Our support includes our Advice Line (01284 333035), which offers tailored information, advice and guidance, emotional support, signposting and can do onward referrals on your behalf. Our Live Chat, via the ‘Ask’ bubble on this website, allows you to ask a quick question at a time and place convenient to you. Both are open seven days a week, with trained Carer Advisers, who can help explore all aspects of your caring role to help ensure you are receiving the right support.

Advice Line and Live Chat opening hours:

Monday-Friday 9am-8pm, Saturday and Sunday 10am-2pm 

If your caring needs require this, our Carer Advisers may also refer you to our free counselling service. This provides you with an opportunity to speak to a counsellor to work through your emotions, develop coping strategies and process changes in your life.

Remember to keep up to date via our Twitter and Facebook pages too!