Help during Coronavirus

At Suffolk Carers Matter, we understand this is a concerning time for you and your family, and you will have many questions about Coronavirus (Covid-19). We have created a list of some of the most useful and relevant links for you to access additional information, advice and guidance related to coronavirus.

Click here for Suffolk-specific information and support.

Nationwide Information and Support:

General Government guidance

Government guidance for those who provide unpaid care to friends and family

Government guidance on social distancing

Stay at home Government guidance

Guidance on shielding and protecting extremely vulnerable people from COVID-19: Guidance published by the Government for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition, and for their family, friends and carers.

Government coronavirus support as a clinically extremely vulnerable person

N.B. If you become aware of a detrimental decline in your own or others emotional and physical health, seek advice from medical professionals according to the instructions from the Government and NHS

Mutual aid: National website created in response to Covid-19, helping you identify the local support available to you.

Caring for people with dementia during coronavirus: Advice from Alzheimer’s Society.

Dementia UK helpline: 0800 888 6678 or email:

Alzheimer’s Society helpline: 0300 222 11 22 Talking Point (online community)

A guide for veterans: Dealing with addiction, mental health, housing and financial issues.

Creating an Emergency Plan: A record that needs to contain basic, useful information to help others when looking after the person (or persons) you care for.

Shopping: Advice from Age UK if you are unable to get out to shop.

Pharmacies – free prescription deliveries:
Lloyds Pharmacy
Opening hours/find a pharmacy (NHS)

Care homes: Helpful ideas for relatives and friends of people living in care homes from Dementia UK and the Relatives and Residents Association. Dementia UK also provides a helpline operated by Admiral Nurses: 0800 888 6678